Went to go get this pixelfed thing started, saw it would let me log in via mastodon. Sweet.gif, alas, can’t remember my password, and I’m getting nothing on reset email. I’ve done, presumably, everything possible that has been posted as a solution. Plaise halp!

  • Sergio@slrpnk.net
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    5 hours ago

    Were you able to contact the admins of your mastodon instance? For example, for mastodon.social it’s on their “about” page. I say this bc it might be a bug in their “reset email” service that they’re not aware of.

  • tal@lemmy.today
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    6 hours ago

    If you don’t actually use that account any more, I assume that you could make a new one.

    • DaMonsterKnees@lemmy.worldOP
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      5 hours ago

      No I use it, and I am sincerely regretting logging out, cause I was afraid this was going to happen, but based on my searches, this is a multiple year long problem that lacks a solution. Was hoping our people had found a way.

      • Serinus@lemmy.world
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        3 minutes ago

        Also get a password manager of some kind. Keepass and Bitwarden are both great. Never have this problem again.

      • tal@lemmy.today
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        5 hours ago

        Well, I imagine that you can try asking the instance admin, see if they’re willing to do something, but I don’t expect that there will be a magic back door short of that, else people would use it to break into accounts.

        EDIT: It’s also kind of generic advice, but if you are pretty sure that you registered your email account with it, you could try checking any spam filtering system that you or your mail provider use. Like, that reset email might be in a “Spam” mailbox somewhere.

        • DaMonsterKnees@lemmy.worldOP
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          5 hours ago

          Genuinely appreciate the effort friend. Yes to all you suggested, I’m scouring all my email folders and what not. The old, original confirmation that got me started is still there, but still no dice for accessing or resetting the password. Still no further emails received. Sad face.