It’s a pretty standard bandwidth/latency tradeoff in my view: email is high bandwidth (it’s in writing, you can re-read, etc.), whereas phone is low latency (several back-and-forth explanations can happen in seconds). Each has its place.
If social anxiety is a factor, that’s a perfectly valid, but separate, issue.
I don’t think the reasons you stated are about bandwidth, and considering writing an email is IMO more effort than explaining on a phone call and will take me longer, I’d argue phone calls are higher bandwidth than email - at least in one on one conversations, since things change when you want to inform multiple people.
Though of course what you listed is important, and it sucks when people refuse to write out basic details that you could come back to later or forward to somebody else.
I think my main problem is how disruptive it is to your focus. With text I can write a semi quick response then get back to what I was doing. Whereas a phone call requires me to drop everything and give a fellow human my full attention in realtime. It tends to drain my already small social battery.
It’s a pretty standard bandwidth/latency tradeoff in my view: email is high bandwidth (it’s in writing, you can re-read, etc.), whereas phone is low latency (several back-and-forth explanations can happen in seconds). Each has its place.
If social anxiety is a factor, that’s a perfectly valid, but separate, issue.
I don’t think the reasons you stated are about bandwidth, and considering writing an email is IMO more effort than explaining on a phone call and will take me longer, I’d argue phone calls are higher bandwidth than email - at least in one on one conversations, since things change when you want to inform multiple people.
Though of course what you listed is important, and it sucks when people refuse to write out basic details that you could come back to later or forward to somebody else.
I think my main problem is how disruptive it is to your focus. With text I can write a semi quick response then get back to what I was doing. Whereas a phone call requires me to drop everything and give a fellow human my full attention in realtime. It tends to drain my already small social battery.