From their own internal metrics, tech giants have long known what independent research now continuously validates: that the content that is most likely to go viral is that which induces strong feelings such as outrage and disgust, regardless of its underlying veracity. Moreover, they also know that such content is heavily engaged with and most profitable. Far from acting against false, harmful content, they placed profits above its staggering—and damaging—social impact to implicitly encourage it while downplaying the massive costs.
Social media titans embrace essentially the same hypocrisy the tobacco industry embodied when they feigned concern over harm reduction while covertly pushing their product ever more aggressively. With the reelection of Trump, our tech giants now no longer even pretend to care.
Engagement is their business model, and doubt about the harms they cause is their product. Tobacco executives, and their bought-off scientists, once proclaimed uncertainty over links between cigarettes and lung cancer. Zuckerberg has likewise testified to Congress, “The existing body of scientific work has not shown a causal link between using social media and young people having worse mental health, ” even while studies find self-harm, eating disorder and misogynistic material spreads on these platform unimpeded. This equivocation echoes protestations of tobacco companies that there was no causal evidence of smoking harms, even as incontrovertible evidence to the contrary rapidly amassed.
I would liken them to the automotive industry. Both have deeply harmed society by isolating people from each other (it sounds counterintuitive, I know). Both have created infrastructure that prioritizes individual consumption over collective well being, restructured daily life around corporate products, and normalized a form of privatized existence that erodes public space, shared culture, and relational life. Just as cars gutted walkable communities and made human scale living subordinate to machines, Big Tech has gutted organic social interaction, subordinating communication and attention to platforms designed for extraction and control. #fuckcars #fuckbigtech
Don’t forget the cycle of buying up all patents and shelving them if they are a threat to their goals. What a future we’ve wasted.
Reminds me of a part I’ve recently read on The Dawn of Everything, comparing the Great Lakes natives’ freedoms to our corporate owned “freedoms”: while we’re busy with the “possibility of freedom”, they cared about the exercise of their freedoms.
Before the colonization, they were free to visit other places because they almost always had someone that belonged to their clan living there and who would receive them with open arms. They didn’t have to pay anything for the travel proper, but obviously needed to take some supplies to spend the days on the wilderness. For us, if we don’t have money, we don’t have freedoms: gotta pay for the car+gas (or plane or ship ticket), food, housing.