

Some crappy product manager found some agreeable “tech enthusiasts” and/or worded their research questions in such a way that made it seem like this would be a net positive to the sales/profit of the product.
The engineers who had to design this terrible product were probably making jokes about it all the time.
Obsessive apologizing makes a person appear not confident in themselves. If it is a person I care about I want them to be confident in themselves.
Additionally the more you repeat something the less meaning it has. So if someone apologizes too much for things that really don’t necessitate an apology when they have something they genuinely need to show remorse for and apologize for the apology holds less meaning.