

Did you buy the car under the impression that it has more power than it has?
I agree that you should be able/allowed to unlock it yourself but I assume at time of purchase it was advertised with the correct value of horsepower available. So, you still own what you bought. Nobody is forced to buy the „upgrade“, are they?
Thank you for the explanation regarding tune.
Let me preface my response with this: I do not particularly agree with VWs practices here. It seems to be a way to make more money by offering a „service“ instead of having only a one-time purchase. So please don’t understand me as defending VW here.
What I wanted to say with my premise is that the car that was bought is still the same car with the same lower horsepower that was advertised then. The car did not change and can be used in exactly the same way as when it was originally bought. Nothing was lost and no harm to the customer.
If you do not want to support these practices (which I would definitely not!) and you own this car, you can simply chose to not pay them money and continue to use the car under the specs you had originally purchased it.