Calling with IT professionals is extremely inefficient when discussing technical details where correct settings (ip’s, ports, paths etc) matter. At best a call here is only useful to indicate the urgency of the mail that was sent.

So, you agree that the statement that it gets easier with exposure is nonsense? Or do you mean to say that every one who disagree has mental health issues? Because you’re talking about a decently large chunk of people here.

Disagree. Part of my job entails calling people (and I even started at a phone helpdesk 20 years ago) and I still despise and loathe calling on the phone with people I don’t know for making appointments or getting quotes. To the point it will probably impact my health since my dentist only takes appointments by phone. (Before my sister in law worked there so I could DM her to ask her directly)

Exposure doesn’t always make it easier.