• JustAnotherKay@lemmy.world
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    2 days ago

    What do you make of the use of email in the business world? You’re right that quite a bit of that has turned into instant messaging as well, ie I text my boss instead of sending them mail but it definitely feels like that’s going away a lot slower if not expanding

    • PlutoniumAcid@lemmy.world
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      2 days ago

      Email is a must for between businesses. Having said that, lots of internal communication is findingther channels, like Teams, Slack, and so on.

      • fishpen0@lemmy.world
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        1 day ago

        We actually heavily rely on connected channels to talk to most of our vendors now. Once you are on enterprise level support pretty much every vendor gives you a dedicated slack or teams channel.

        It’s great since people come and go and we don’t lose our vendor comms history in random inboxes or have someone not CCd on. Any vendor we have linked is also one less vendor someone is likely to be phished talking to the wrong person on the wrong email. For support tickets there’s no wrapping and encrypting shit steps to send critical info over email, we use the slack channel. It really solves a lot of BS