Why not have numbers? I never understood the need for names in places like this. Fuck you need my name for? What if there’s more than one John in here? Give me a number and call it out when ready… jeez.
I work in a place that uses names, if I had to guess it’s probably because it’s more personal. People are bad enough at paying attention to hear their own name, I have very little faith in people responding to a randomly assigned number.
Also with phone in, online, and door dash et al. it might seem strange to use names for those, which we would need to because the person coming in isn’t going to know what number was assigned to the order and only in the phone in scenario could we communicate that directly (online ordering could tell them but again, people are dumb, they won’t know).
Why not have numbers? I never understood the need for names in places like this. Fuck you need my name for? What if there’s more than one John in here? Give me a number and call it out when ready… jeez.
I work in a place that uses names, if I had to guess it’s probably because it’s more personal. People are bad enough at paying attention to hear their own name, I have very little faith in people responding to a randomly assigned number.
Also with phone in, online, and door dash et al. it might seem strange to use names for those, which we would need to because the person coming in isn’t going to know what number was assigned to the order and only in the phone in scenario could we communicate that directly (online ordering could tell them but again, people are dumb, they won’t know).
Every fastfood here works with numbers, where’s the issue ? 🤷
Just say that your name is Number 2.
A The Prisoner reference?
It’s probably supposed to make it more hip and personal. And the frequent complaints about misunderstandings are free marketing.