Signal was just one of many services brought down by the AWS outage.

  • who@feddit.org
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    2 days ago

    “The question isn’t ‘why does Signal use AWS?’” Whittaker writes. “It’s to look at the infrastructural requirements of any global, real-time, mass comms platform and ask how it is that we got to a place where there’s no realistic alternative to AWS and the other hyperscalers.”

    To me, this reads as sophistry.

    What happened here is a predictable result of Signal’s design. They chose to build a centralized messaging system. This made things significantly easier for them than a distributed design would have been, but it comes with drawbacks. Having single point of failure is one of them. (In this case, that single point is Amazon.)

    Trying to direct the public’s focus onto cloud providers instead of acknowledging this fundamental shortcoming in their design is, frankly, disingenuous. Especially coming from someone in Whittaker’s position.

    While we’re at it, let’s acknowledge that centralized design in messaging systems is problematic not just because of (un)reliability, as seen here. It also creates a single point of attack for any entity seeking to restrict, shut down, or track people’s communications. End-to-end encryption cannot solve those problems.

    • KairuByte@lemmy.dbzer0.com
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      1 day ago

      I get your point, but that comes with a whole host of other problems. Take a look at Lemmy for instance, decentralized, yes. But also prone to problems stemming from that same decentralization.

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        1 day ago

        But also prone to problems stemming from that same decentralization.

        Exactly what problems do you have in mind?

        There is no reason to assume that a distributed incarnation of Signal would have the same design as ActivityPub or Lemmy.

        • KairuByte@lemmy.dbzer0.com
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          22 hours ago

          Massive lag coming from larger instances, instance moves or domain name loss causing the death of an instance, misconfigurations in general since those cause a plethora of problems.

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            15 hours ago

            Problems like those are unavoidable even on today’s Signal, because the service depends on internet peering relationships, internet service providers, mobile network operators, cell tower reception and backhaul, etc. Oh, and Amazon.

            You usually don’t notice them because when any of those components develops problems too often, affected users tend to get annoyed and switch to a more reliable one. (Also because you don’t expect to receive messages from as many people or as often as you do on Lemmy, so short outages are less likely to affect you.)

            All of this would still be true in a distributed Signal, except that users could switch away from Amazon as well. Meanwhile, everyone not using Amazon would still be chatting during an Amazon outage.

        • 1984@lemmy.today
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          23 hours ago

          Thats true but what examples is there of successful distributed apps with tons of users?

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            18 hours ago

            We’re not talking about a distributed app, but a distributed service.

            Email.
            The web.
            The entire internet.
            The postal service.
            The telephone network.

    • Possibly linux@lemmy.zip
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      2 days ago

      Signal is user friendly and reliable

      While I don’t agree with some of their choices they do have a point here.

      • cabbage@piefed.social
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        1 day ago

        Yeah. I’m the nerdiest person I know—I’m not gonna try to convince people to use something I struggle to understand myself. Signal is good because it does not feel like a compromise, and the advantages are easy to explain. Matrix I wouldn’t even know how to sign up for myself, as much as I would love to see the entire internet run on decentralized technology.

        I am sure it’s not so difficult and that I could find a good instance and figure it out if I sank some time into it, but that’s really not the point here. The point is that me doing that would be worthless as I still couldn’t convince anyone else to join, and nobody I am interested in talking to is currently on there. (In other words: this post is not me asking for help to sign up for Matrix)

        • Possibly linux@lemmy.zip
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          19 hours ago

          Honestly I kind of wish that Simplex Chat was a bit more user friendly

          It focuses so much on privacy and anonymity that it is hard to use.

    • artyom@piefed.social
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      1 day ago

      It also creates a single point of attack for any entity seeking to restrict, shut down, or track people’s communications.

      That’s what relays are for.