Phone users accompanied by representatives of the Thailand Consumers Council (TCC) on Tuesday filed a complaint with police about alleged offences through pre-installed loan apps in their Oppo and Realme phones.
Pornwut Pipatanadetsak, TCC head for policy and innovation, said pre-installation of loan apps breached consumer rights because it consumed phone capacity without the phone user’s consent, and users could not uninstall such apps, which had access to their personal data
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