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bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 1 day ago

Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

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Half of companies planning to replace customer service with AI are reversing course

www.techspot.com

bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 1 day ago
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Half of companies planning to replace customer service with AI are reversing course | TechSpot
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  • Kaboom@reddthat.com
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    1 day ago

    That can be accomplished with basic if-else decision tree. You don’t need the massive resource sink that is AI

    • pinball_wizard@lemmy.zip
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      1 day ago

      Plus the halucination risk.

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