But if you have problems with open source, you gotta go get a computer person
Not necessarily, most commercial enterprise Linux distros sell support contracts, for example, RHEL and SUSE being the two most famous examples of that.
Yeah true, but these are more business to business. RHEL support is pretty expensive, and in my experience Oracle support (maybe not really open source) is both terrible and ridiculously expensive. Maybe this will create a market for more consumer like support. Maybe that could even create new business models for open source software.
I think you’re right about creating demand for more consumer like support, someone in in another comment chain on this post mentioned several Danish municipalities doing something similar with their schools…
Is there a relevant cert to do this kind of work yet? I think it would be interesting to do Linux tech support. Maybe just find a junk laptop and work my way through the Arch wiki breaking and fixing stuff (since my main Linux distro has been incredibly hands off so far)?
Yeah true, but these are more business to business. RHEL support is pretty expensive, and in my experience Oracle support (maybe not really open source) is both terrible and ridiculously expensive. Maybe this will create a market for more consumer like support. Maybe that could even create new business models for open source software.
I think you’re right about creating demand for more consumer like support, someone in in another comment chain on this post mentioned several Danish municipalities doing something similar with their schools…
Is there a relevant cert to do this kind of work yet? I think it would be interesting to do Linux tech support. Maybe just find a junk laptop and work my way through the Arch wiki breaking and fixing stuff (since my main Linux distro has been incredibly hands off so far)?