I have been getting mail from my back for someone I assume used to live at my place since I moved in. I kept ignoring it, thinking she would change her address eventually. It’s been about a year and they are still sending me bank mail for a person I’ve never met.
This seems like a serious security issue so I called the bank and alerted them to the problem. I was told I would have to find her and get her new address for them so they could change it. This seems…wrong. I’m alerting you to a security issue with one of your accounts and you need ME to fix it? The agent on the phone said there was nothing they could do without a new address.
I pressed harder and asked them to flag that account so she would have a warning she needs to talk to a banker next time she tries to use her account. Eventually he relented and put a flag on her account.
This seems really sloppy. Do banks just, not care about the mail they send out going to the right place? I’m honestly considering switching to a credit union over this.
What do you do after doing this for 4+ years for the same person and bank, and you’ve gone as far as showing up in person at the bank’s local branch?
Try writting ‘Deceased’ on it and return it. At the very least it’ll give any human who sees it a momentary pause, and maybe they’ll take it more seriously.
Damn that’s a great idea! Cheers!
Oh wow that is a good tip. I’ve been getting similar letters for about ten years! Nothing has worked. I’m going to try this next time.
I know a guy who just throws it out.
Not going to say I haven’t done that but I’d rather stop receiving it at all.
Yeah after that long it’s just going in the recycling. Another thing you can do is notify the post office or carrier to deliver your mail by name only. This won’t stop mail addressed to “current resident,” but it should stop the stuff you’re talking about.
Yeah. I go to the post office semi-regularly and I see people complain about this problem; the employees just roll their eyes and say to mark the mail.
Write “Return to sender, not at this adress” on the envelope and put it back in the mail.
Sorry not sorry